Question: What Can The Genius Bar Help Me With?

How do I make appointments?

Call to make the appointment.Based on that information, you can schedule another appointment on the same day, after that one.Ask the person setting your appointment to confirm the day and time you’ve just settled on.After they repeat back the correct information, enter the appointment into your calendar or planner..

How do I get Apple support chat?

Visit Apple’s web site: https://www.apple.com.Click Support.Click Contact Support (top menu bar).Click Talk to us. It may also be “Tell us how we can help”. … Now choose a product or service. … Now you will be asked a more specific issue that you are having. … After this, choose how you like to get help.

How long does the Genius Bar take?

Make an appointment. The Genius Bar gets very busy, so you’ll have to make an appointment ahead of time if you want to meet with a Genius without waiting for a long time. Genius Bar appointments for Mac products are 15 minutes each, while mobile appointments are 10 minutes.

Does the Apple store charge for help?

Do they charge you if you go into the Apple Store for help? … It’s free to make a genius bar appointment at an apple store. The only charge would be if you need to have the phone replaced out of warranty.

Can I make a Genius Bar reservation online?

Employees of the Genius Bar, called Geniuses, specially trained to help customers with Apple hardware and software. In order to visit the Genius Bars, you may need to make a reservation. You can schedule a reservation time online before coming in.

Can I just walk into an Apple store for help?

Apple Stores accept walk-ins for the Genius Bar, but wait times can vary widely depending on where you live, the time of day/week that you’re visiting. The two fastest ways to make a Genius Bar reservation are through its support page or with the Apple Support app.

Can I go to Genius Bar without appointment?

Yes you do. If you show up without an appointment, you’ll have to make an appointment in the store before you can go to the Genius Bar for support. If there are no appointments available, they will ask you to come back at another time.

Do Apple employees look at your photos?

To be very clear, it is against Apple’s rules to look at a customer’s photos without their permission. There may be some they unavoidably see, of course, such as those on your lock screen or desktop. … While most Apple employees follow the rule and respect every customer’s privacy, I am sure there are those who do not.

How do I make a Genius Bar appointment with Apple?

You can do so from here, http://www.apple.com/retail/geniusbar Select the store you wish to make your appointment to and then follow the steps. It will also provide you with other options, however if you select a hardware problem, it should take you right to the appointment screen.

Does Apple do same day repairs?

The Apple Store and many of our Apple Authorized Service Providers offer same-day service for some repairs, such as screen repair. If your technician needs to send your iPhone to an Apple Repair Center, you’ll be notified when it’s ready for pickup.

How do I get Apple support?

Contact Apple SupportU.S. technical support: (800) APL–CARE (800–275–2273)See all worldwide support telephone numbers.Contact a mobile carrier.Make a reservation at an Apple Retail Store Genius Bar.Beats support: (800) 442–4000 (U.S.) or see all worldwide support telephone numbers.

What do I bring to the Genius Bar appointment?

You MUST bring your MacBook — they can do nothing for you without it. I suggest you bring everything you want working correctly after the appointment. This would also include your MacBook and power adapter, graphics tablet/external mouse, and possibly additional accessory devices such as your backup drive, etc.

Does the Genius Bar charge you?

If your device has a known issue that you didn’t cause—like the iPhone 7’s No Service glitch—then AppleCare will likely give you the repair for free. But if you damage your screen, dunk the phone in water, or otherwise damage it accidentally, you’ll have to pay a service fee to fix that damage.

How do I make an appointment at Apple repair?

Open your browser and go to the Apple Support website. Type your support issue into the search bar, or click the device or service you need help with. Click the “Start A Repair Request Today” link. Click the “Bring In For Repair” button, and then follow the prompts to set up an appointment.

What can Genius Bar help with?

Employees are specially trained and certified at the Genius Bar. Their role is to help customers with Apple hardware and software. All in-store repairs of Apple products are carried out by “Geniuses”, formerly known as Mac Geniuses.