Quick Answer: How Do I Call Apple Support?

Does Apple have a 24 hour helpline?

Apple’s online support provides the most comprehensive support information available from Apple.

Apple online support inlcudes software updates and utilities, technical support and product information and is available 24 hours a day, 7 days a week..

Does Apple store charge for help?

Do they charge you if you go into the Apple Store for help? … It’s free to make a genius bar appointment at an apple store. The only charge would be if you need to have the phone replaced out of warranty.

What phone number is 800 692 7753?

You can buy online or call (800) MY–APPLE (800–692–7753). You can get information about an order you placed on the Apple Online Store through the Order Status page. If you prefer, you can also get order status or make changes by phone at (800) 692–7753.

Does Apple tech support call you?

While browsing the web, if you see a message that your iPhone, Mac, or other Apple device has a virus, or someone claiming to be from Apple calls and asks for your account name and password, you’re likely the target of a scam. … Apple never asks for this information to provide support.

Is Apple tech support free?

How much complimentary support do I get? Most Apple software and hardware products include unlimited complimentary support incidents within the first 90 days of product ownership, or longer if required by applicable law. Apple Watch Edition comes with 2 years of complimentary support.

What phone number is 800 275 2273?

If customers have any questions about their account security Apple advises them to call their tech support number 800-275-2273.

How do I report a problem with Apple?

Go to reportaproblem.apple.com. Sign in with your Apple ID and password. If you see the “Report” or “Report a Problem” button next to the item that you want to request a refund for, click it. Follow the instructions on the page to choose the reason why you want a refund and submit your request.

How long does Apple technical support last?

90 daysMost Apple hardware comes with a one-year limited warranty and up to 90 days of complimentary technical support. To extend your coverage further, purchase AppleCare+ or the AppleCare Protection Plan.

How do I complain about Apple customer service?

Apple complaints contactsCall Beats Customer Care on (800) 442–4000.Visit Genius Bar (Customer Support)Call Headquarters on (408) 996–1010.Call U.S. iPhone technical support on (800) MY–IPHONE (800–694–7466)Call U.S. iPod, Mac and iPad technical support on (800) APL–CARE (800–275–2273)Tweet Apple Customer Care.More items…

How do I make a formal complaint to Apple?

You can fill out the form at Product Feedback – Apple . They really do read them, although you might not get a response. You can also send an email to tcook@apple.com.

Does Apple give refunds for accidental purchases?

Apple lets you request a refund for any app, in-app or media purchases you’ve made within the last 90 days. You’ll have to report the problem, request your refund, and customer service rep will review your request. … First, you can do it directly from Apple’s website via their Report a Problem page.

What is the phone number for Apple support?

1-800-APLCAREGet support now by phone or chat, set up a repair, and more. Call Apple Support at 1-800-APLCARE.

How much does Apple tech support cost?

Rather than having to call in, users will be sent a link that’s live for 24 hours in order to complete the payment. As for pricing, Apple will charge a fee of $19 for a single incident of basic tech support and troubleshooting. There will, however, be an option for users to request an exception on the fee.

Does Apple ever contact you by phone?

Apple won’t call you to tell you about problems with your account. Sometimes you may receive an email if someone attempts to use your account, so hover over the sender’s email address to confirm their identity.