Quick Answer: What Is Creative Problem Solving Process?

What is the problem solving process?

Problem solving is the act of defining a problem; determining the cause of the problem; identifying, prioritizing, and selecting alternatives for a solution; and implementing a solution..

What are the six stages of creative problem solving?

The total six stages are:Mess-finding (Objective Finding)Fact-finding.Problem-Finding.Idea-finding.Solution finding (Idea evaluation)Acceptance-finding (Idea implementation)

What is an example of creative thinking?

Some of the best examples of creative thinking skills may include: lateral-thinking, visual reading, out-of-the-box thinking, copywriting, artistic creativity, problem-solving, analytical mind, and divergent thinking.

What are the 7 steps?

The textbook 7-step sales processProspecting. The first of the seven steps in the sales process is prospecting. … Preparation. … Approach. … Presentation. … Handling objections. … Closing. … Follow-up.

What are 3 key attributes of a good problem solver?

The Top 10 Characteristics of Problem SolversThey have an “attitude”! … They re-define the problem. … They have a system. … They avoid the experience trap. … They consider every position as though it were their own. … They recognize conflict as often a prerequisite to solution. … They listen to their intuition. … They invariably go beyond “solving the problem”.More items…•

How do you test problem solving skills?

Your problem-solving abilities can be assessed in three ways: by asking for examples of times when you previously solved a problem; by presenting you with certain hypothetical situations and asking how you would respond to them; and by seeing how you apply your problem-solving skills to different tests and exercises.

How can you be creative in problem solving?

7 steps of the creative problem solving processIdentify the goal. Before solving the problem, you need to fully understand the problem you’re trying to solve. … Gather data. … Formulate challenge questions. … Explore ideas. … Come up with solutions. … Create an action plan. … Take action.

What is an example of creative problem solving?

CreativityAbstractionAnalogyBrainstormingIdeasImaginationImprovImprovisationIntellectual DiversityInventive StepNon-ObviousnessOriginalityPreserving AmbiguitySerendipityStorytellingThought Experiment5 more rows•Mar 16, 2017

How do I know if I am a good problem solver?

Good problem solvers are good thinkers. They have less drama and problems to begin with and don’t get overly emotional when faced with a problem. They usually see problems as challenges and life experiences and try to stand above them, objectively. Created with Sketch.

What is creativity example?

The definition of creativity is the ability to come up with new and exciting ideas. When Apple Computer comes up with a brand new product such as the iPod that no one has ever thought of before, this is an example of creativity. When a painter creates a beautiful work of art, this is an example of creativity. noun.

How do you resolve problems with customers?

How to Handle Customer ComplaintsStay calm. When a customer presents you with a complaint, keep in mind that the issue is not personal; he or she is not attacking you directly but rather the situation at hand. … Listen well. Let the irate customer blow off steam. … Acknowledge the problem. … Get the facts. … Offer a solution.

What are problem solving skills and why are they important?

It is an essential skill for managers and all senior level roles. Those with good problem-solving skills are a valuable and trusted asset in any team – these are the people who think of new ideas, better ways of doing things, make it easier for people to understand things or help save customers time and money.

What are the 7 steps in problem solving?

Here are seven-steps for an effective problem-solving process.Identify the issues. Be clear about what the problem is. … Understand everyone’s interests. … List the possible solutions (options) … Evaluate the options. … Select an option or options. … Document the agreement(s). … Agree on contingencies, monitoring, and evaluation.

What are the 4 P’s of problem solving?

As you can see the problem solving process is a cycle; prep, plan, perform and perfect. You must use your steps wisely and always focus on clearly fulfilling the problem with a solution.

What are good problem solving skills?

Some key problem-solving skills include:Active listening.Analysis.Research.Creativity.Communication.Dependability.Decision making.Team-building.

Is the first step in solving the problem?

The first step to solve any problem is to acknowledge that there is a problem. Denying its existence will delay its rectification. Identifying the presence of the problem is critical to solving the problem.

Is problem solving creative?

Creative problem solving (CPS) is a way of solving problems or identifying opportunities when conventional thinking has failed. It encourages you to find fresh perspectives and come up with innovative solutions, so that you can formulate a plan to overcome obstacles and reach your goals.

What is a problem solver called?

problem solver – a thinker who focuses on the problem as stated and tries to synthesize information and knowledge to achieve a solution. convergent thinker, solver. thinker – someone who exercises the mind (usually in an effort to reach a decision)